Support

Find the right channel for Filecoin Onchain Cloud help, community discussion, problem reports, service status, and product feedback.

Choose the best path

Different requests need different channels. Start here so the team can respond in the place that fits the work.

  • Quick troubleshooting

    Use #fil-foc on Filecoin Slack when you are stuck and need fast back-and-forth with the team or other builders.

  • Join the builder community

    Use the FOC Builders Telegram group for community discussion, ideas, and updates with other builders.

  • Report a FOC problem

    Use the public GitHub intake form for reproducible bugs or persistent issues so context stays searchable and triageable.

  • Check service status

    Use the status page for outages, active incidents, and high-level service availability updates.

  • Share your use case

    Use the contact form for product feedback, partnerships, and ideas about what you want to build with Filecoin Onchain Cloud.